Privacy policy
At Livinorix, we are committed to protecting your privacy and maintaining the trust and confidence of our visitors and customers.
This Privacy Policy explains how we collect, use, protect, and disclose your Personally Identifiable Information (PII) when you visit or make a purchase from our website.
1. Information We Collect
We collect information to provide you with a secure, efficient, and personalized shopping experience.
Information You Provide
When you:
• Place an order
• Create an account
• Subscribe to our email communications
• Contact customer support
We may collect personal information such as:
• Name
• Email address
• Shipping and billing address
• Phone number
• Payment-related information (processed securely by third-party providers)
Automatically Collected Information
When you browse our website, we may automatically collect:
• IP address
• Device type, browser type, and operating system
• Interaction data through cookies and similar technologies (see Section 5)
2. How We Use Your Information
We use the collected information for the following purposes:
• Order Fulfillment: To process payments, ship orders, and send confirmations and tracking updates
• Customer Experience: To improve our website, services, and product offerings
• Communication: To respond to inquiries or, if you opt in, to send promotional updates
• Security & Fraud Prevention: To protect against unauthorized access, fraud, and misuse
3. Data Protection & Security
We take appropriate technical and organizational measures to safeguard your personal information.
• Encryption: Sensitive payment data is transmitted using Secure Socket Layer (SSL) technology
• Access Control: Personal data is stored on secure systems accessible only to authorized personnel
• No Card Storage: Livinorix does not store credit or debit card details after transactions are completed
4. Third-Party Disclosure
Livinorix does not sell, trade, or rent your personal information to third parties for their independent use.
We may share information with trusted service providers who assist us in operating our website, processing payments, fulfilling orders, or providing customer support—only to the extent necessary to perform these services.
Advertising & Analytics Partners
We may allow certain third-party partners to use cookies, pixels, or similar technologies to help deliver relevant advertising and analyze website performance.
Our partners may include:
• Meta (Facebook / Instagram): https://www.facebook.com/privacy/policy
• Google: https://policies.google.com/privacy
• AppLovin (Axon): https://legal.applovin.com/privacy
Any information collected by these partners is governed by their respective privacy policies. You may opt out of targeted advertising through their platforms or browser settings.
5. Cookies Policy
Yes, we use cookies.
Cookies are small data files stored on your device that help us recognize your browser and remember certain preferences.
We use cookies for:
• Strictly Necessary Cookies: Required for essential website functions such as cart and checkout
• Analytics & Performance Cookies: To understand site usage and improve performance
• Marketing Cookies: To deliver relevant advertisements via trusted partners
For more details about cookies used by Shopify, please visit:
https://www.shopify.com/legal/cookies
You may disable cookies through your browser settings; however, some site features may not function properly.
6. Third-Party Links
Our website may contain links to third-party websites or services. These websites operate independently and have their own privacy practices.
Livinorix is not responsible for the content or privacy policies of third-party websites.
7. California Online Privacy Protection Act (CalOPPA)
In accordance with CalOPPA:
• Users may visit our site anonymously
• This Privacy Policy is accessible via a clearly visible link on our website
• Any updates to this policy will be posted on this page
• Users may update or correct their personal information by contacting us
Do Not Track Signals
We honor Do Not Track (DNT) browser signals and do not engage in tracking or targeted advertising when DNT is enabled.
8. Children’s Privacy (COPPA)
Livinorix does not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided us with personal information, please contact us immediately and we will promptly remove such data from our records.
9. Fair Information Practices & Data Breach Response
In the unlikely event of a data breach, we will:
• Notify affected users via email within 7 business days
• Post a notice on our website within 7 business days
10. CAN-SPAM Act Compliance
We collect email addresses to process orders and provide essential order-related updates. Promotional emails are sent only if you opt in.
In compliance with the CAN-SPAM Act:
• We do not use false or misleading subject lines
• Promotional messages are clearly identified
• You may unsubscribe at any time via the link in our emails
• All opt-out requests are honored promptly
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: support@livinorix.com
Customer Support Phone: +1 (424) 378-0696
Legal Entity: Zhong Kun Hong Kong Limited
Business Address:
Room 12C13, Ka Wing Industrial Building
19–21 Wu Fang Street
San Po Kong
Hong Kong